999 bad Privacy Policy
Protecting your personal information is our highest priority. In this document we clearly explain what information 999 bad collects, how it is used, and what your rights are.
1 Introduction and Scope
This Privacy Policy ("Policy") applies to the 999 bad website (999-bad.cam) and all services provided through it. When you register on this site, log in, use betting or casino services, or contact customer support, you agree to the terms described in this Policy.
999 bad operates an online gaming and sports betting platform for users in Bangladesh. Users must be at least 21 years old to use these services and must verify their identity. Processing personal information is an essential part of that verification.
To learn about the full terms and conditions of our services, please read the Terms and Conditions page, which covers account management, bonuses, payments, and liability in detail.
2 Information We Collect
999 bad may collect the following types of information as needed to provide its services:
2.1 Registration and Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID (NID) number or passport details (for identity verification)
- Chosen username and password (stored in encrypted form)
2.2 Financial Transaction Information
- bKash, Nagad, Rocket or Upay account numbers
- Deposit and withdrawal transaction history
- Transaction time, amount, and reference number
2.3 Technical and Usage Information
- IP address, device type, and operating system
- Browser type and version
- Site access time and session information
- Cookies and user navigation patterns
2.4 Information Provided Through Customer Support
Information you provide during live chat or email contact — such as a description of your issue, screenshots, or transaction details — may also be recorded in our system.
3 Purpose of Data Collection
999 bad collects and processes personal information only for specific and lawful purposes. Those purposes are set out in detail below:
3.1 Account Management and Verification
Information collected at registration is used to confirm a user's age and identity. Each account is linked to a specific individual, and this information helps verify cases where multiple accounts may have been opened.
3.2 Payment Processing
Mobile banking details are required to complete deposit and withdrawal transactions. This information is used solely to process transactions and is not shared with third parties unless it is essential as part of the transaction process.
3.3 Fraud Prevention and Security
Technical information is analysed to identify activity such as unusual login attempts, suspicious transactions, or the operation of multiple accounts. This is essential to keeping all users' accounts secure.
3.4 Service Improvement
By analysing user navigation patterns and site usage behaviour, we improve our interface, game selection, and payment experience. This information is analysed in aggregated form and is not used for individual-level profiling.
3.5 Legal and Regulatory Obligations
To comply with applicable laws — such as Anti-Money Laundering (AML) policies — records of certain transactions and user information must be kept. If we receive a lawful order from a competent authority, we are required to provide the relevant information.
4 Cookies and Tracking Technologies
The 999 bad website uses cookies and similar technologies. Cookies are small text files stored in your browser. They are used for three main purposes:
4.1 Essential Cookies
These cookies are required for the basic functioning of the site — such as maintaining login sessions, saving betting slips, and security verification. Without these cookies the site will not work properly.
4.2 Performance and Analytics Cookies
Analytics cookies are used to understand which pages are used most and where users encounter difficulty. The information collected is aggregated and does not directly identify you.
4.3 Cookie Controls
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.
5 Data Sharing and Third Parties
999 bad does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
5.1 Payment Processors
Relevant financial information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay to complete transactions. This sharing is an essential part of the transaction process.
5.2 Technology Service Providers
Only the information necessary to operate the service is shared with game software providers (such as Pragmatic Play, Evolution, and JILI), hosting providers, and security services. These providers process data according to our instructions and do not use it for their own purposes.
5.3 Legal Orders
If authorities request information as part of a court order, an investigative agency directive, or a legal process, we may provide the relevant information in accordance with applicable law. In such cases it may not be possible to notify the user if there is a legal obligation preventing disclosure.
5.4 Business Restructuring
If any part of 999 bad's business is merged, acquired, or transferred, personal information may also be transferred. In such cases the new service provider will maintain standards equivalent to this Privacy Policy.
6 Data Retention and Security
6.1 Retention Period
Information is retained while your account is active and for as long as required after account closure to meet legal obligations. Financial transaction records are generally kept for a minimum of five years.
6.2 Security Measures
To protect your information, 999 bad takes the following technical measures:
- Securing data transmission through SSL encryption
- Password hashing — no password is stored in plain text
- 24-hour network monitoring to detect suspicious activity
- Access controls and logging for sensitive data
- Regular security audits
6.3 User Responsibilities
To keep your account secure, use a strong password and never share your login details with anyone. If you notice any suspicious activity, notify our support team immediately.
7 User Rights
As a 999 bad user, you have the following rights:
7.1 Right to Access
You may request to view the information stored in your account. We will provide you with details of that information within a reasonable time.
7.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you may request a correction. This process can be initiated through customer support.
7.3 Right to Close Your Account
You may request to close your account at any time. After the account is closed, no active processing will take place beyond what is required by legal obligations. However, financial transaction records will be retained as required by law.
7.4 Responsible Gaming Features
We respect your right to make your own decisions about managing your gaming. Visit our Responsible Gaming page to access features such as setting betting limits, taking a temporary break, or self-exclusion.
8 Protection of Minors
999 bad strictly does not provide services to anyone under the age of 21. The registration process includes an age verification step, and additional identity documents may be requested in cases of doubt.
Information about any minor is not knowingly collected. If we are informed of any account belonging to a minor, that account will be suspended immediately and the associated information deleted.
9 International Data Transfers
999 bad may store information on servers located outside Bangladesh. In such cases we ensure that data transfers are conducted in accordance with strict privacy standards and that third parties are contractually bound to provide protection equivalent to this Policy.
The minimum information shared with game providers for technical integration is limited strictly to the purpose of operating games, and those providers operate under their own privacy policies.
10 Policy Changes and Updates
999 bad reserves the right to change this Privacy Policy at any time. Users will be notified of significant changes via their registered email or through a notice on the site.
Continued use of the site after a policy change will be considered your acceptance of the new policy. For this reason we recommend that you check this page regularly. You can also visit our FAQ section for answers to general questions about using our services.
The date of the latest update will always be shown at the top of this page.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
For formal data protection requests, please email us and include "Privacy Request" in the subject line. We aim to respond within 7 business days.
This Privacy Policy governs your relationship with 999 bad services. To learn more, visit our About the Site and Services page.
Your data, our responsibility
999 bad believes that transparency and security are the foundation of a healthy gaming environment. We are here for every question you have.
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